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Flight Delay Compensation: Let Us Answer Your Query

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writer genie date20-01-09 05:34 1,541 view

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Every passenger has a right to compensation in case of airline flight delays, but certain conditions are applied and have to be adhered to for availing the compensation.
• What is your eligibility for Flight Delay Compensation?
• You are eligible for delayed flight compensation if you have reached your destination more than three hours late from the scheduled arrival time (under EC 261).
• If the airline has its headquarters in the EU and if the airline either took off or landed in the EU. The flight may belong to any Airline.
• You had checked in for your flight at least 45 minutes before departure or as the time limit stipulated.
• You had faced the same problem on a flight within a period under the last three years.
• If the airline can be held responsible for causing the flight delays knowingly, for example, some technical glitches or operational reasons.
• You are eligible for food and care even if the airline has already provided you with food, refreshment or travel vouchers.
• What compensation does the airline owe you when your flight is delayed?
• This is a relative facility and the amount keeps changing from time to time and from airline to airline. It also depends on two factors how long you have been delayed, and the distance of your flight.
• Compensation for Business Travellers and Public Officials-
• It is the passenger who has been put to loss, so it is he/she who will be paid the compensation and not the organisation he/she is working for and who has paid for the ticket.
• Right to Care: Food, Refreshments, and Accommodation-
• EC 261 says that you are entitled to several essentials, depending on your flight details.
• EC 261 compensation rules say that every airline and its respective flight have certain essentials that its passengers are entitled to. The airline must provide its passengers with food and refreshments. The passengers should also have access to communication which will comprise two telephone calls, emails, and fax messages.

If needed overnight lodging and boarding facilities will have to be provided and if the place is at a distance from the airport, then the taxi fares to and from will also have to be made available.

Obligation to inform passengers of their rights -every airline has to display information on passenger’s rights at check-in counters.
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